Founded in 1999, MSO Inc. provides meaningful advice and efficient management to the best in healthcare.
We are a full service MSO that provides comprehensive and personalized insights to improve our client’s operations and profitability. Therefore, advising companies about their options in the health care marketplace is a core MSO service. MSO is staffed with highly educated professionals experienced in delivering and implementing quality management decisions. These individuals have proven experience and demonstrated success in the marketplace with skills sharpened by consistent application. MSO personnel either assist client’s existing staff or often assume management responsibilities while working projects that require long-range goals and high levels of trust and cooperation. We manage 8 IPAs with a combined membership of 50,000 Medi-Cal and 10,000 Medicare lives compliant with State, Federal, and Health Plan requirements.
Current Clients:
Avanti Health Systems / Pipeline Health - [Managed by Vital Links]
California IPA (CALIPA)
Dallas Fort Worth Physicians IPA, PLLC (DFWIPA)
Freedom Physicians Corporation (FPC)
Houston Physicians IPA, PLLC (HPIPA)
Karing Physicians Medical Group (KPMG)
Pacific Crest IPA (PCIPA) - [Managed sevices by MMSE]
Phoenix Physicians IPA, PLLC (PHPIPA)
San Judas Medical Group IPA (SJMG)
Previous Clients:
Affiliated Physicians Medical Group (APMG)
Cal Care IPA (CCIPA)
Doctors Choice Medical Group (DCMG)
Van Lang IPA (VLIPA)
FROM LEFT TO RIGHT: CHENAE HODGE, DIRECTOR OF UM/QM, LAN PHAN, CEO, JESSICA HOANG, PROVIDER SERVICES REPRESENTATIVE, FRANCES TRAN, UM AND INPATIENT COORDINATOR, LAUREN TRAN, FINANCIAL MANAGER AND NHAN LE DO, DIRECTOR OF OPERATIONS
Lan Phan - CEO
As CEO, Lan drives strategy and execution for MSO and its clients. Lan brings to the table over thirty years of executive experience in healthcare. She served as a founder and board member of MD Care Health plan, an MAPD which grew to $200 million in annual revenue and sold to Humana in December 2011. Linkedin Profile
Her executive management positions include:
- Founder, COO, and Board Member of MD Care Health Plan. Expanded the health plan from one county (Los Angeles) to four counties (Los Angeles, Orange, Riverside and San Bernardino) in three years, with membership growing from 0 at start up to almost 17,000 Medicare members when it sold.
- Vice President of Networking Operations and Marketing at Care 1st Health Plan serving 200,000 patients.
- Director of IPA Services at Universal Care Health Plan managing 11 IPAs with multiple payor contracts of 150,000 patients in Los Angeles and Orange Counties.
- Consultant in strategy, business development, facilities, operations planning and regulatory compliance for clients such as:
L.A. Care Health Plan, Cedars Sinai Medical Center, St. Joseph Hospital Orange, St Jude, Heritage Foundation, Antelope Valley Medical Center, Kaiser Permanente, Mount Diablo Medical Center, Kern Medical Center, Los Angeles Medical Center IPA, Arta Health Care, United Care Medical Group, Alliance of Premier Hospitals, Care Medical Group, Accountable Health Plan IPA, Optometric Alliance of California and Crown City Medical Group.
CONTACT INFORMATION
Phone: (626)-656-2370 Extension 101 | Email: lanphan@msosocal.com Address: 2670 N. Main St., Ste 100, Santa Ana, CA 92705
MSO Inc. 20th Anniversary Letter
January 6, 2021
Happy 2021 again.
This week marks the 20th Anniversary of MSO, INC.!!! We founded the company in 2001.
I would like to express my gratefulness to all of you who have traveled this journey with us. You have kindly supported us and offered much appreciated resources and assistance.
In the last 20 years, the managed care landscape has changed drastically with positive evolutions in policies, procedures and processes to improve quality of care and quality of services and increase accountability. There are, however, increasingly challenging compliance demands and regulatory requirements. Throughout this journey the MSO, Inc. Team has done its best to stay compliant and perform optimally to serve our clients (health plans/payors, IPAS/Medical Groups, providers, vendors, and most importantly members/patients).
I wish you all well this 2021. The MSO INC. team commits to always deliver services in the spirit of collegiality and cooperation. We hope to work with you or serve you in the years to come. We appreciate any and all referrals for new clients from you.
Happy New Year. Please stay well, safe and joyful. Success will be certain if we stay focused on quality of care and services
Sincerely,
Lan Phan
CEO, MSO, Inc. and VitalLinks
